Mahanakorn Tapioca Co., Ltd. is committed to ensuring that our website mntapioca.com is accessible to everyone, including people with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Our Commitment
We believe that the web should be accessible to all people, regardless of technology, ability, or circumstance. Accessibility is not just about compliance — it reflects our respect for all users and business partners who interact with our website.
Our website is designed to be accessible using a wide range of technologies, including screen readers, keyboard-only navigation, and browser zoom. We actively work to identify and resolve accessibility barriers.
Conformance Status
mntapioca.com aims to conform to WCAG 2.1 Level AA as published by the W3C Web Accessibility Initiative (WAI). WCAG 2.1 defines four principles of accessible design:
Perceivable
Information and user interface components must be presentable to users in ways they can perceive.
Operable
User interface components and navigation must be operable.
Understandable
Information and the operation of the user interface must be understandable.
Robust
Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.
Accessibility Features
The following accessibility features are implemented on this website:
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Semantic HTML — proper use of headings (H1–H4), lists, tables with captions, and landmark regions (header, nav, main, footer) to support screen reader navigation.
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Keyboard Navigation — all interactive elements (links, buttons, form fields, dropdown menus) are accessible via keyboard (Tab, Shift+Tab, Enter, Escape, Arrow keys). Focus indicators are visible.
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Colour Contrast — text and UI elements are designed to meet the minimum contrast ratio of 4.5:1 (AA) for normal text and 3:1 for large text and graphical elements.
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Alt Text — all informative images include descriptive alt text. Decorative images have empty alt attributes (alt="").
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Responsive Design — the website is fully responsive and adapts to screen sizes from mobile (320px) to large desktop displays.
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Text Scaling — the site functions correctly when text is scaled up to 200% in browser settings without loss of content or functionality.
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Language Attribute — the page language is programmatically set (lang="en") and updated dynamically when the user switches language, enabling correct screen reader pronunciation.
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ARIA Attributes — ARIA labels and roles are used for interactive components (navigation menus, buttons, language switcher) to improve screen reader compatibility.
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Form Labels — all form fields have associated labels, and required fields are clearly indicated.
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Skip Navigation — a skip-to-main-content link is provided (may be hidden until focused by keyboard).
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No Flashing Content — this website does not contain content that flashes more than 3 times per second.
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Multi-language Support — the website is available in Thai (ภาษาไทย), English, 中文 (Simplified Chinese), 日本語 (Japanese), and 한국어 (Korean) to serve our international business community.
Known Limitations
While we aim for full WCAG 2.1 AA compliance, some areas may not yet fully meet these standards:
- Third-party content — payment gateway interfaces (Omise, 2C2P, Ksher) are provided by third parties. We have no direct control over their accessibility compliance, but we select partners who are committed to accessibility.
- Product data tables — some complex specification tables may benefit from further optimisation for screen readers. We are actively reviewing these.
- PDF documents — any downloadable PDF documents (e.g., product data sheets, certificates) may not be fully accessible. Alternative formats are available upon request.
We are continuously improving our website and will address these limitations in future updates.
Tested Assistive Technologies
This website has been tested with:
- Screen readers: NVDA (Windows), VoiceOver (macOS / iOS), TalkBack (Android)
- Browsers: Chrome, Firefox, Safari, Edge (latest versions)
- Keyboard-only navigation testing
- Browser zoom at 100%, 150%, and 200%
- Windows High Contrast Mode
Feedback and Assistance
We welcome feedback on the accessibility of mntapioca.com. If you encounter any accessibility barriers, or if you need information in a different format (e.g., larger font, simpler language, alternative document format), please contact us:
Accessibility Contact
Mahanakorn Tapioca Co., Ltd.
789 Moo 1, Udon Thani 41240, Thailand
Email: tp.mahanakorn@gmail.com
Phone: +66 63-894-5351
Business hours: Monday–Friday, 08:00–17:00 ICT (UTC+7)
We aim to respond to accessibility feedback within 5 business days. If you need immediate assistance placing an order or accessing product information, please contact us by phone or email and we will be happy to assist you directly.
If you are dissatisfied with our response to an accessibility concern, you may contact the relevant disability rights body in your country.
Updates to This Statement
This Accessibility Statement was last reviewed on 26 April 2026. We review and update this statement annually, or whenever significant changes are made to the website's accessibility features.
Our accessibility improvement roadmap includes regular audits, user testing with people with disabilities, and ongoing developer training.
